You haven't searched anything yet.
Description
We are looking for a patient, empathetic person to serve as a member of the team providing information and referrals to youth and adults seeking assistance via 211’s 24/7 call centers, showing compassion for callers as you assist them in accessing basic needs services such as rental, food, and utility assistance. You will partner with callers to creatively problem-solve, help them advocate for themselves and advocate on their behalf as they navigate the array of resources available to them. You will provide information and referrals to callers, as well as the state agencies and community providers in a position to provide direct assistance. You will be a critical resource, connecting clients with services in the community and helping them overcome barriers to their well-being.
What you will do
When and where you will work
Available shifts
Regular Opening Full Time:
Sunday- Thursday 12:00pm-8:30pm
Why you should work here
The Pay
Benefits available for Regular Full Time openings:
*Training takes place Monday – Friday, 8:00am – 4:30pm regardless of work shift. After job training, position will be hybrid (in office and remote).
Requirements
Who you are
United Way of Connecticut, Inc. endeavors to make www.ctunitedway.org accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact (860) 571-7500. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
United Way fights for the health, education, and financial stability of every person in every community. We unequivocally denounce racism and ethnic discrimination in all forms, and we remain committed to building a future of greater opportunity and true equity for all people living in our communities. We act by tackling the structural barriers to equity from past and present systemic racism that have impeded the health, safety and wellbeing of traditionally marginalized people.
Full Time
Social & Legal Services
$41k-50k (estimate)
05/04/2023
06/06/2024
ctunitedway.org
ROCKY HILL, CT
200 - 500
1976
CAROL MACELWEE
$10M - $50M
Social & Legal Services
United Way of Connecticuts (UWC) service mission is to help meet the needs of Connecticut and its residents by providing information, education, and connection to services. United Way of Connecticut is proud to partner with the State of Connecticut, local United Ways, and many community partners to carry out our service mission through the following: Through the 211 program, UWC helps people find and access basic needs such as shelter and food, provides suicide intervention services, and helps children and adults in crisis. Through 211 child Care, Care 4 Kids and 211 Child Development Infoline ...
, UWC provides information about child care, early intervention services, and developmental concerns. When a natural disaster or personal crisis threatens or occurs, UWC provides people access to essential information before, during, and after the event. As the statewide association of United Ways, UWC fosters collaboration and provides support for initiatives that benefit and improve our communities.
More
Show Less
The following is the career advancement route for Information & Referral Specialist positions, which can be used as a reference in future career path planning. As an Information & Referral Specialist, it can be promoted into senior positions as an Admitting Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Information & Referral Specialist. You can explore the career advancement for an Information & Referral Specialist below and select your interested title to get hiring information.